The 2019 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2019 Subaru Love Promise Customer and Community Commitment Award

 

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Subaru of Wyoming Valley dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Luzerne County SPCA, Blue Chip Animal Rescue
Solomon Plains Elementary, Wyoming Valley West School District
Geisinger Kistler Clinic

 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Did Subaru of Wyoming Valley go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

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Love Promise Stories from Subaru of Wyoming Valley

Subaru and Subaru of Wyoming Valley believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Wyoming Valley and LLS deliver hope to patients  –  Matt M

In partnership with Geisinger and the Leukemia & Lymphoma Society, Subaru of Wyoming Valley delivered blankets, art supplies and greeting cards to patients at Geisinger Wyoming Valley Medical Center in Wilkes-Barre. Representatives from Subaru of Wyoming Valley distributed the donations at the Henry Cancer Center at Geisinger Wyoming Valley as part of the Subaru Loves to Care campaign, which aims to spread hope, love and warmth to people fighting cancer through small displays of compassion. Subaru employees were met by Geisinger clinical staff and leadership and a representative from the Leukemia& Lymphoma Society at each site. Megan Galko, campaign assistant for the Leukemia & Lymphoma Society’s Man & Woman of the Year program, said the society’s mission is to fund research, cure blood cancer and provide resources for people in treatment. “We’re proud to partner with Geisinger and Subaru to provide blankets and messages of hope to people while they’re in treatment, and we are rooting for them and wishing them well,” Galko said. Ron Beer, chief administrative officer for Geisinger’s northeast region, said it’s a moving experience to witness this yearly donation and the effect it can have on patients. “It always resonates with me that such a simple gesture can be so impactful and meaningful,” Beer said. “This is an important program, and we’re thankful to have it touch patients at Geisinger through the work of those at Subaru and the Leukemia & Lymphoma Society.”


Wyoming Valley & LLS bring love to patients!  –  Gracir G

On July 10, 2019, the Northeast PA Leukemia & Lymphoma Society and Subaru of Wyoming Valley had the pleasure of delivering 80 blankets and arts & craft kits to Geisinger Wyoming Valley as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Subaru of Wyoming Valley We had the opportunity to deliver to patients receiving treatment at the facility and being able to deliver a small gesture of comfort that day and seeing their smiles perfectly captured why the program exists. Many thanks to everyone at Subaru of Wyoming Valley and Geisinger Wyoming Valley, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Northeast PA community.


Spreading the Love  –  Todd H

The SPCA of Luzerne County is an animal welfare organization dedicated to the health and welfare of the animals we choose to share our lives. It is imperative in our business to have partners in the community that lend aid to our staff and dedicated volunteers with the passionate pursuit of our mission. Subaru of Wyoming Valley an Ed Napleton Automotive group, in collaboration with Subaru corporate offices has year after year engaged our community, their customers and staff with the opportunity to make a difference in their hometown. The SPCA of Luzerne County is extremely grateful and fortunate to be the recipient of Subaru’s kindness and commitment to betterment of our community. Thank you from the bottom of our hearts to the tips of our wagging tails. I wanted to share a quick story that illustrates how Subaru’s “Share the Love” campaign supports our mission and effort to provide respite, veterinary care and an opportunity at a new life for the abandoned, unwanted, neglected and abused animals in our community. This story begins in the pristine country-side of Luzerne County, the SPCA received a call reporting a possible hoarding and neglect situation that included a small, underweight pit-bull mix and upwards of 46 cats living in squalor and filth. Humane officers responded in collaboration with local cat rescues in order to assess the situation and take corrective action steps to improve the health and welfare of the animals housed there. Unfortunately, the caller was indeed correct the animals were being neglected and living in filth. This home was not fit for animals or human habitation. Steps were immediately taken to remove and take ownership over the animals so they could receive the proper care and attention they so desperately needed. The pit-bull mix named Karma was in terrible condition, underweight, her hair had fallen out on various parts of her body, her skin was raw and bleeding, her tail was broken and malformed and she had tumors throughout her body. Sadly, she lived in a small 2 by 4 foot crate much of her life. Karma needed our love and attention. She was surviving in that house hold but certainly was not thriving in their care. Karma became a resident of the SPCA and underwent veterinary exams and surgery to begin her road to recovery. Karma was quick to steal everyone’s heart and affection; she demonstrated the resiliency of the animal spirit to persevere even through the most deplorable and difficult of situations. She quickly recognized that our shelter staff and volunteers were there to care and love her the way she deserved. All of the 46 cats were also removed from the home and sent to foster homes throughout our county. These poor babies had a variety of medical ailments ranging from minor to severe. Our humane officers proceeded to file charges and are pursue the case to fullest extent allowable by Pennsylvania Animal Cruelty statues. This one of many sad situations our SPCA team is fortunate to intervene. All of these animals needed rescued from a terrible life that had no hope of a bright future. With the kindness of individuals and businesses in our community like Subaru of Wyoming Valley, these animals will have a fighting chance at a new life filled with the love, attention and the care they deserve. Our life’s work is tireless, emotional and physically taxing but through the generosity of Subaru and others like you we are able to continue to fight for the voiceless victims. Together, we can move our communities toward a kinder, gentler more humane society. Subaru is second to none with their commitment to community; Thank you, we are forever grateful to be able to call you a partner in animal welfare.


Photos with the Easter Bunny  –  Nancy D

Thank you again to Subaru of Wyoming Valley! On April 6, 2019 Subaru of Wyoming Valley hosted pet photos with the Easter Bunny for the SPCA of Luzerne County! It was a really fun event! It was great having such a wonderful, open space in your beautiful showroom to take our photos! The staff was so friendly and welcoming to all our customers, two-legged and four-legged! They were even in on the fun and had a photo taken with the Bunny! Thank you again!


Happily Ever After...with Subaru!  –  Nancy D

What a way to end the Subaru Loves Pets Month! We had a wonderful time on Saturday, October 27th with a Trunk or Treat Halloween Party and adoption event at Wyoming Valley Subaru. We all had a blast and enjoyed the children and furry friends who dressed up and celebrated with us. Best of all Lola and Hazle, 2 fun loving guinea pigs, were adopted at the event and a cage full of crazy kittens had a great time showing off. Events like these help our shelter continue our important work in the community like the story to follow. In July we received a call about abandoned dogs in a home in Bear Creek. Our humane officers quickly responded and seized 14 animals from this home. Everyone fell in love with these guys including one pup we named Shaggy. These dogs were left in a home in crates that were not big enough. Given the dogs’ condition and temperament it appears that they had never been out of these crates. Although, they were sweet dogs, they were unsure of new people. We went through the long court process, and won the case, which began the process of getting them ready for adoption. We put out an S.O.S. to our volunteer groomers who were eager to help. All of these dogs, including Shaggy, were given amazing haircuts and look as good as new! Shaggy and a few of his buddies have already been adopted and are enjoying new homes and a new start at life with great families. It won’t be long before they all have homes. And just to make things extra special they all get a Subaru New Pet Parent Kit full of fun stuff to help get them started! All of us here at the SPCA are “FUREVER” grateful for our partnership with Subaru of Wyoming Valley! We can't thank you enough!!!


Thank you for your support!  –  Donna J

Wyoming Valley Subaru is supportive in the community to many organizations. Step By Step Vocational Services have been very fortunate to have Wyoming Valley Subaru as a valued employer partner for many years. Mary and her staff have supported our consumers whether it was for employment, job shadows or other services for individuals with disabilities. Our relationship goes back many years. In the past, Mary Anthony (General Manager of Wyoming Valley Subaru) has come to our Pathways group to speak to individuals with disabilities about what employers look for from job seekers in resumes and interviews. A few years ago I worked with one of the Wyoming Valley Motors supervisors who was training one of my individuals with a hearing impairment. He had a long mustache and facial hair. I explained that the gentleman could read lips, to speak slowly and look directly at him when instructing him. I also expressed concern about the hair covering his lips; the individual may not be able to see well enough to interpret his word formation; it may be necessary to write down instructions. The next day when I came in the supervisor had removed all of his facial hair so as to be able to communicate with the hearing impaired employee. This to me was above and beyond my expectation, I was overwhelmed by how welcoming the staff and all the employees were. It really touched my heart and was one of the more memorable days I have had in my position as an Employment Specialist. Recently Mary Anthony (General Manager) welcomed a student to job shadow her position; this was a student transitioning from high school to the work environment. Mary took him through the procedures from when a car arrives to when it is sold-all the steps including servicing the car. This took 2 hours of her busy schedule that day; she was very informative, took her time with him to express all aspects of her job from start to finish. The young man was excited about the possibility that he could do this type of work in the future when he graduates. Again, we are very lucky to be able to work with Wyoming Valley Subaru with individuals with disabilities. Thank you, Mary and staff, for being such a positive force in the community. It is a pleasure always to work with you!


Subaru of Wyoming Valley Loves to Care!!  –  Jenn P

PLAINS TWP. — Ricky Pelliccioni was at Geisinger Wyoming Valley’s Frank M. and Dorothea Henry Cancer Center Friday for his fourth treatment for testicular cancer.Pelliccioni, 52, of Plymouth, has a positive approach to his treatment and on this day, he and several other cancer patients got an unexpected boost from people they don’t even know. For the third consecutive year, Subaru of Wyoming Valley and The Leukemia & Lymphoma Society delivered dozens of cozy blankets and handwritten messages of hope to patients at the cancer center.Subaru donated 80 blankets to the patients, plus arts and crafts kits with crayons and other items to be distributed to children battling cancer. Mary Anthony, general manager of Subaru of Wyoming Valley on Route 315, said her customers and employees wrote 80 notes of hope and encouragement. Notes with messages like “Never Give Up,” “Get Well Soon,” and “HOPE — Have Only Positive Expectations.”“This is awesome,” said Pelliccioni. “My treatment has been going well, but to receive something like this is just awesome. And to know that there are people out there who really care about what people like me are going through really makes us feel better.”Pelliccioni said he has plenty of motivation to get through his battle — he has two sons, ages 35 and 32, and three granddaughters. And Pelliccioni said he has a couple of other “angels” in his life — Robert and Melanie Ashford — who he lives with on Orchard Street.“They opened their home to me,” Pelliccioni said. “I was living alone. When they found out I needed to be with people at home during my treatment, they invited me to stay with them. They are much more than friends, they are family.”The Ashfords were with Pelliccioni for his treatment Friday.“He is amazing,” Melanie said of Pelliccioni. “We honestly believe that if someone is in need, it’s important to reach out and help. Ricky is very high-spirited and he needed help so we opened our doors.”The Ashfords are planning a benefit to help Pelliccioni. It’s set for Aug. 25 at the Tilbury Fire Hall in Plymouth Township. For more information, go to either Robert Ashford or Melanie Ashford’s page on Facebook.‘Feels wonderful today’Subaru’s Mary Anthony said the annual project is one that she and her staff look forward to every year.“You don’t walk out of here the same as when you walked in,” Anthony said. “This really is a life-changing experience. Just to see the smiles on the patients’ faces is so rewarding.”She added: “Everybody connected to this project feels wonderful today.”Dr. Soumit Basu, Northeast Regional Director of Geisinger’s cancer care, said Friday’s event was much more than a blanket and a note.“It’s the show of support from the community for the patients,” Basu said. “It tells the patients that they are not alone in this — that there are people in the community who care about them and want to do what they can to make them feel better.”Basu said receiving a blanket and a note improves a patient’s attitude, making them want to try harder to get better.Ellen Rubesin, executive director of The Leukemia & Lymphoma Society for Eastern Pennsylvania, said the goal of the project is to help patients.“It’s very important to the patients to know that there are helping hands out there,” Rubesin said. “Getting a blanket and a personal note shows them that people care and that makes them feel good.”Mary Thiemann, 88, of Hanover Township, was receiving treatment for a blood disorder when she received her blanket and personal note.“I’m always cold, so this is good,” Thiemann said. “This is the kind of thing that I will always remember.”


Grateful & Honored  –  Todd H

For the past two years the SPCA of Luzerne County has been very fortunate to be able to call Subaru of Wyoming Valley a division of the Ed Napleton Automotive Group, a valued community partner in Animal welfare. Our organization and the animals that find themselves in our care have benefited from the kindness and generosity of Subaru and their fabulous customers through the share the love event. Subaru’s commitment to animals is second to none; the SPCA has received over $60 thousand dollars through the Share the Love program. Our partnership goes far beyond this amazing program; Subaru of Wyoming Valley has hosted adoption events, kitten yoga and has been the presenting sponsor for our annual Pet Expo, as well. Subaru has aided our organization with veterinary expenses, vaccines and the like insuring the animals in our care receive the love and attention they deserve. Without this tremendous partnership our organization would not have nearly the positive impact on our community and the animals with whom we share our lives. Thank you so very much Subaru of Wyoming Valley a division of the Ed Napleton Automotive Group for being such a positive model corporation for others to emulate. We are honored to call you a partner and to be counted among the many organizations you have assisted throughout the years. Together we can move our community toward a more caring and humane society.



 
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